Privacy Policy

This is written in alignment with the UK GDPR, the Data Protection Act 2018, and other relevant UK privacy laws.

Privacy Policy

Effective Date: 23rd August 2025

Last Updated: 23rd August 2025

PrimeCrew Solutions Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information of both individuals who register their interest in working with us (“Candidates”) and businesses or organisations who engage our services (“Clients”).

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Candidates (Individuals seeking work)

We may collect the following types of personal data:

· Name, date of birth, contact details (phone number, email, address).

· CV, employment history, qualifications, skills, references.

· Right-to-work documents (passport, visa, work permit, etc.).

· Bank details (for payroll purposes).

· Emergency contact details.

· Any other information voluntarily provided in the recruitment process.

1.2 Clients (Businesses and organisations)

We may collect the following information:

· Business name, registered address, and contact details.

·  Name, job title, email address, and phone number of company representatives.

· Invoicing and payment details.

· Records of communications and contracts.

2. How We Use Your Information

2.1 Candidates

Your data may be used to:

· Match you with suitable job opportunities.

· Verify your identity, right to work, and qualifications.

· Contact you regarding job roles, assignments, and opportunities.

· Manage payroll and invoicing (where applicable).

· Comply with legal obligations (e.g., employment laws, tax requirements).

2.2 Clients

Your data may be used to:

· Provide staffing services and fulfil contractual obligations.

· Communicate regarding staffing requirements, contracts, and billing.

· Maintain business records and manage relationships.

· Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process personal data under the following legal grounds:

· Consent – when you voluntarily provide information and agree to its use.

· Contractual necessity – to provide staffing services under an agreement.

· Legal obligation – to comply with employment, tax, and immigration laws.

· Legitimate interests – to operate and improve our services, provided your rights are not overridden.

4. Data Sharing

We may share personal data with:

· Prospective or existing Clients (for Candidates being matched to roles).

· Payroll providers, HMRC, and pension providers (for employment purposes).

· Regulatory authorities or law enforcement (when legally required).

· IT service providers (for secure data management).

We do not sell personal data to third parties.

5. Data Retention

· Candidates – Personal data will be retained for up to 2 years after the last contact unless required longer for legal or regulatory purposes, or unless you request deletion sooner.

· Clients – Business records will be kept for at least 6 years in line with HMRC and accounting obligations.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss.

7. Your Data Rights (UK GDPR)

You have the following rights:

· Access – Request a copy of your personal data.

· Rectification – Correct inaccurate or incomplete information.

· Erasure – Request deletion of your data (subject to legal obligations).

· Restriction – Limit how your data is processed.

· Portability – Receive your data in a machine-readable format.

· Objection – Object to processing where lawful grounds allow.

· Withdraw consent – Where processing is based on consent.

Requests can be made by contacting us at: info@primecrew-solutions.co.uk

8. International Data Transfers

Our business model doesn’t transfer data outside UK. Data transfer within UK will follow UK GDPR regulations and safeguard measure set by the authority.

9. Cookies and Website Usage

If our website uses cookies or tracking tools, a separate **Cookie Policy** will provide further details.

10. Contact Us

If you have questions or wish to exercise your rights, please contact us:

Legal Name: PrimeCrew Solutions Limited

Company number 16601859

Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX

Email: info@primecrew-solutions.co.uk

Best regards, 

PrimeCrew Solutions